Kristen Roach
Director of Operations

From the beginning of her career, Kristen has served in roles that have allowed her to pair her passion for client experience and customer service with her desire to help others achieve their goals. She launched her career in the real estate industry in property management in 2010, overseeing a portfolio of properties that served low-income families by providing a gateway to homeownership through affordable housing. She then found her way into the brokerage operations realm of the industry by leading the day-to-day operations of a location with a nationwide real estate expansion team.

Today, Kristen acts as the Director of Operations for the Love Live DC team, where she has partnered hand in hand with the team’s agents to ensure a successful and pleasant experience is provided for every client who entrusts us with the ability to serve them and their real estate needs. Her eye for detail and her ability to pivot while ensuring client needs and priorities are honored support Kristen’s ability to be efficient and effective in ensuring that transactions are timely, deadlines are met, and that communication stays top notch throughout the duration of a home purchase or sale, and beyond.

When not actively in Operations Ninja mode, you will likely find Kristen outside with her husband, daughter, and their two dogs, exploring nature, traveling, or watching hockey (Let’s go CAPS!)

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